Privacy Policy

RW Roofing is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website.

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1. Who We Are

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RW Roofing is a roofing services business operating in the United Kingdom.

If you have any questions about this policy or how we use your data, you can contact us through the contact information provided on our website.

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2. Information We Collect

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We may collect and process the following information:

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Information you provide directly

• Your name

• Email address

• Phone number

• Address or postcode

• Details about the roofing work you are enquiring about

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This information is typically collected when you:

• Submit a contact form

• Request a quote

• Contact us by email or phone

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Automatically collected information

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When you visit our website, we may collect certain technical data such as:

• IP address

• Browser type and version

• Pages visited on our website

• Time and date of your visit

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This helps us understand how visitors use our website and improve our services.

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3. How We Use Your Information

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We use the information we collect to:

• Respond to enquiries and provide quotes

• Communicate with you about roofing services

• Improve our website and services

• Maintain the security of our website

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We will only use your personal information where we have a lawful basis to do so under UK data protection law.

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4. Sharing Your Information

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We do not sell or rent your personal data.

We may share information with trusted service providers who help us operate our website or business (for example website hosting providers), but only where necessary and with appropriate safeguards.

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5. Data Security

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We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

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6. Cookies

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Our website may use cookies to improve your browsing experience.

Cookies are small files stored on your device that help websites function properly and analyse website traffic.

You can control or disable cookies through your browser settings.

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7. Your Data Protection Rights

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Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate information

• Request deletion of your personal data

• Object to or restrict certain processing

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If you would like to exercise any of these rights, please contact us.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been handled improperly.

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8. Changes to This Policy

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We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised date.